Frequently Asked Questions
Everything you need to know about our authentic Canadian footwear.
Are your moccasins made from genuine leather?
Yes, all our moccasins are crafted from high-quality, authentic materials including moosehide, deerskin, and cowhide to ensure durability and comfort.
How do I determine the correct size for my moccasins?
Moccasins should fit snugly as the leather will stretch and mold to your feet over time. We generally recommend ordering your true shoe size, or sizing down if you are between sizes.
Do you offer international shipping?
While we are based in Canada, we offer worldwide shipping. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
What is your return and exchange policy?
We accept returns and exchanges on unworn items within 30 days of purchase. Items must be in their original packaging with all tags attached.
How should I care for and clean my moccasins?
We recommend using a specialized leather protector spray before your first wear. For cleaning, use a damp cloth for smooth leathers and a soft brush for suede and nubuck finishes.
Are your products handmade in Canada?
Many of our signature collections are handcrafted by skilled artisans in Canada, supporting traditional techniques and local craftsmanship.